Plan moving forward
We are back to normal with our normal low winter rates for up to 24 people.
Going forward, if you make a booking and the government implement further Covid19 restrictions that prevent you coming, we will either postpone the booking or process a full refund as you prefer. For bookings via third parties, we have and will continue to authorise full refunds for similar cancellations.
Just prior to the lockdown, we implemented upgrades in line with CDC and WHO recommendations for sanitation and infection control. This equipment and our processes will remain in place to ensure your safety and ours. Here is some information about the Lodge and these special measures.
Location - The Lodge is situated on a long private driveway. If you decide to come by Sealink car ferry, you need not even leave your car to get to the Lodge. There is parking for around 4 cars or two 12 seater mini-buses can park up easily.
Cleaning General - We are cleaning according to published NZ Government sanitisation guidelines related to Covid19 plus we have stopped using outside cleaning contractors to avoid the possibility of cross contamination.
Linen - All linen is removed from the Lodge after guests leave and sent to Alsco where this is pressure-boil washed at over 100 degrees celsius to ensure hygiene and returned clean, ironed and sealed in cling wrap. The bunk bases which Alsco do not supply, are washed on site with high heat and disinfectant and hot tumble dried. This is not a new process and exceeds the official guidelines for sanitation during this special period.
Sanitation - After a group leaves, the building is sanitised as follows. Wearing protective gear, we carry out normal cleaning to remove any visible dirt with regular cleaning products as we always did, but now with PPE. Then all surfaces in bathrooms and kitchens plus all frequent touch areas such as door knobs, handles, window blind pull chords, light switches, tables, chair arms, TV remote and hand-rails are sanitised and disinfected with >90% isopropyl alcohol in accordance official guidelines plus any updated advice from the NZ ministry of health. Yes this is a lot of work, but we believe necessary to protect us all.
Equipment and linen upgrades made in light of Covid19:
Sanitisers - Hands-free battery operated sanitiser dispensers are installed in all bathrooms and both kitchens – these use >90% isopropyl alcohol in conjunction with Aloe Vera to avoid sanitised skin becoming dried out. This is in addition to the normal soap dispensers, so you can choose either or both. All our taps are lift up and press down type and can be operated with an elbow or turned off easily with a paper towel.
Paper towels - We have now installed paper towel dispensers in all bathrooms with Tork paper towels which dissolve after a short while so can be washed down the toilet.
Feminine waste - We have installed battery operated no-touch automatic Pod Petite Sanitary Disposal Bins in all bathrooms.
Regular and recycling waste - All dustbins are now proximity-sensor no-touch operated or foot-pedal operated
Toilet Rolls and Kleenex tissues – plenty of toilet rolls in bathrooms and kleenex tissues in each room - no need to bring any.
Paper Kitchen Rolls - are supplied.
Cloth Kitchen Dish Towels - we are still providing dishcloths as some people prefer these - to sanitise, just rinse under the tap, pop them in the microwave for 30 seconds until you see steam - then leave until cool.
There is no extra cost to you for any of the upgrades - welcome to the Waiheke Lodge - stay safe and well
Pod Petite Auto
Waiheke Lodge and Covid19 - updated 23rd June 2020 - Open - Normal wonderful service